RAIHAN PUTRA. Pengaruh Pelaksanaan CRM dan Kualitas Pelayanan Terhadap Loyalitas Pelanggan E-Commerce “Shopee”. Journal of Multidisciplinary Inquiry in Science, Technology and Educational Research, [S. l.], v. 1, n. 3b, p. 1072–1081, 2024. DOI: 10.32672/mister.v1i3b.1808. Disponível em: https://jurnal.serambimekkah.ac.id/index.php/mister/article/view/1808. Acesso em: 21 nov. 2025.