Analisis Pengaruh Harga, Kualitas Produk, dan Ulasan Konsumen Terhadap Keputusan Pembelian pada Platform Belanja Online Shopee: Studi Kasus Mahasiswa Universitas Negeri Medan

Main Article Content

Viory Salsabila
Intan Jamilah
Refi Adiyaksa Harahap
Roberto Evanbert Ginting
Lasroha Limpaulus Purba
Andi Taufiq Umar

Abstract

This type of research is associative quantitative research which has the aim of analyzing partially or simultaneously the effect of price, product quality and consumer reviews on purchasing decisions on the Shopee online shopping platform at Medan State University. The sample used in this study was 40 respondents obtained using purposive sampling technique. Data collection was taken using a questionnaire via Google Form. The data analysis method uses validity test, reliability test, multiple linear regression analysis, t test and F test, and the coefficient of determination with computational data calculation and processing. The validity test results on the 20 instrument items used show rcount> rtable, and the Cronbach Alpha value> 0.6 so it can be concluded that the data obtained is valid and reliable. The results of hypothesis testing show that price and product quality do not have a positive influence on purchasing decisions on the Shopee platform, while consumer reviews show that there is a positive and significant influence on purchasing decisions on the Shopee platform at Medan State University with a tcount value = 4.513> ttable = 1.688 and a significance value of 0.000 <0.05. For simultaneous testing, it shows that there is an influence between price, product quality, and consumer reviews on purchasing decisions with a value of Fhitung> Ftabel = 18,983> 2.87 with a significance value = 0.000 < 0.05. As an implication of this research, there needs to be further research related to the effect of price and product quality using different dependent variables.

Article Details

How to Cite
Salsabila, V., Jamilah, I., Harahap, R. A., Ginting, R. E., Purba, L. L., & Umar, A. T. (2024). Analisis Pengaruh Harga, Kualitas Produk, dan Ulasan Konsumen Terhadap Keputusan Pembelian pada Platform Belanja Online Shopee: Studi Kasus Mahasiswa Universitas Negeri Medan. Journal of Multidisciplinary Inquiry in Science, Technology and Educational Research, 1(3c), 1266–1276. https://doi.org/10.32672/mister.v1i3c.1859
Section
Articles
Author Biographies

Viory Salsabila, Universitas Negeri Medan

Fakultas Ekonomi, Universitas Negeri Medan, Medan, Indonesia

Intan Jamilah, Universitas Negeri Medan

Fakultas Ekonomi, Universitas Negeri Medan, Medan, Indonesia

Refi Adiyaksa Harahap, Universitas Negeri Medan

Fakultas Ekonomi, Universitas Negeri Medan, Medan, Indonesia

Roberto Evanbert Ginting, Universitas Negeri Medan

Fakultas Ekonomi, Universitas Negeri Medan, Medan, Indonesia

Lasroha Limpaulus Purba, Universitas Negeri Medan

Fakultas Ekonomi, Universitas Negeri Medan, Medan, Indonesia

Andi Taufiq Umar, Universitas Negeri Medan

Fakultas Ekonomi, Universitas Negeri Medan, Medan, Indonesia

References

Anwar, I. (n.d.). Pengaruh Harga Dan Kualitas Produk Terhadap Keputusan Pembelian Budhi Satrio Sekolah Tinggi Ilmu Ekonomi Indonesia (STIESIA) Surabaya.

Arbaini, P. (2020). Jurnal Bisnis Dan Manajemen Pengaruh Consumer Online Rating Dan Review Terhadap Keputusan Pembelian Pada Pengguna Marketplace Tokopedia (Vol. 7, Issue 1). http://jurnal.unmer.ac.id/index.php/jbm

Aulia Agustina, N., Sumowo, S., & Wijayantini, B. (2018). The Effect Of Quality Of Products, Brand Images, And Prices On Purchase Decisions. In Jurnal Penelitian Ipteks (Vol. 3, Issue 2).

Damayanti, R. S. (n.d.). Pengaruh Online Customer Review And Rating, E-Service Quality Dan Price Terhadap Minat Beli Pada Online Marketplace Shopee (Studi Empiris Pada Mahasiswa Universitas Muhammadyah Magelang).

Dwijantoro, R., Dwi, B., & Syarief, N. (2022). Pengaruh Harga, Kualitas Produk, Dan Promosi Terhadap Keputusan Pembelian Marketplace Shopee. Jurnal Riset Manajemen Dan Bisnis, 16(2), 63. https://doi.org/10.21460/jrmb.2021.162.392

Ekobistek, J., & Edriani, D. (2021). Pengaruh Persepsi Harga dan Kualitas Produk Terhadap Keputusan Pembelian Konsumen. 10(2). https://doi.org/10.35134/ekobistek.v10i21.114

Fransiska, I., & Madiawati, N. (n.d.). Analisis Pengaruh Harga, Promosi, Kualitas Pelayanan, Dan Citra Merek Terhadap Keputusan Pembelian Pada Pengguna Shopee Di Bandung Analysis Of The Effect Of Price, Promotion, Service Quality, And Brand Image On Purchasing Decisions On Shopee Users In Bandung.

Halim, A., & Tyra, M. J. (n.d.). Buletin Ekonomi.

Halim, N. R., & Iskandar, A. (2019). Pengaruh Kualitas Produk, Harga Dan Persaingan Terhadap Minat Beli. Jurnal Riset Manajemen Dan Bisnis (JRMB) Fakultas Ekonomi UNIAT, 4(3), 415–424. https://doi.org/10.36226/jrmb.v4i3.291

Kurniawan, F., & Kusnawan, A. (2023). Prosiding: Ekonomi dan Bisnis Pengaruh Kualitas Produk, Online Costumer Review, Harga Terhadap Minat Beli Marketplace Shopee ( Studi Kasus Pada Pelanggan Di Kota Tangerang ) (Vol. 3, Issue 2).

Lystia, C., Winasis, R., Widianti, H. S., & Hadibrata, B. (2022). Determinasi Keputusan Pembelian: Harga, Promosi Dan Kualitas Produk (Literature Review Manajemen Pemasaran). 3(4). https://doi.org/10.31933/jimt.v3i4

Nurfauzi, Y., Taime, H., Hanafiah, H., Yusuf, M., Asir, M., Majenang, S., Jambatan Bulan, S., Bina Bangsa, U., Bandung, S., & Makassar, I. (2023). Literature Review: Analysis Of Factors Influencing Purchasing Decisions, Product Quality And Competitive Pricing Literature Review: Analisis Faktor yang Mempengaruhi Keputusan Pembelian, Kualitas Produk dan Harga Kompetitif. In Management Studies and Entrepreneurship Journal (Vol. 4, Issue 1). http://journal.yrpipku.com/index.php/msej

Prodi, I., Manajemen, S., Ekonomi, F., Bisnis, D., Dzulkharnain, E., S1, P., Fakultas, M., & Dan Bisnis, E. (2019). Pengaruh Persepsi Harga, Citra Merek Dan Kualitas Produk Terhadap Keputusan Pembelian. 1(2).

Puspita, I. R., Fadillah, A., & Taqyudin, Y. (2022). Tinjauan Atas Keputusan Pembelian Pada Marketplace Shopee. Jurnal Aplikasi Bisnis Kesatuan, 2(1), 67–74. https://doi.org/10.37641/jabkes.v2i1.1358

Puspita, Y. D., Rahmawan, G., Tinggi, S., & Ekonomi Surakarta, I. (n.d.). Pengaruh Harga, Kualitas Produk dan Citra Merek terhadap Keputusan Pembelian Produk Garnier Influence of Prices, Product Quality and Brand Image on Garnier Product Purchase Decisions.

Putri, N. A. R., & Iriani, S. S. (2019). Faktor-Faktor yang Memengaruhi Keputusan Pembelian Melalui E-Commerce Shopee. Jurnal Komunika : Jurnal Komunikasi, Media Dan Informatika, 8(2), 69. https://doi.org/10.31504/komunika.v8i2.2391

Riska, C. F., Hendayana, Y., & Wijayanti, M. (2023). Pengaruh Ulasan Konsumen, Kualitas Produk Dan Marketing Influencer Terhadap Keputusan Pembelian Produk Erigo (Studi Kasus Mahasiswa Universitas Bhayangkara Jakarta Raya). Jurnal Economina, 2(10), 2722–2739. https://doi.org/10.55681/economina.v2i10.896

Rizqullah, I., Manajemen, A. J., & Bisnis, M. (2018). “Pengaruh Kualitas Produk, Harga Produk Dan Desain Produk Terhadap Keputusan Pembelian Konsumen Mazelnid.” In Performa: Jurnal Manajemen dan Start-Up Bisnis (Vol. 3, Issue 2).

Simanjuntak, D. C. Y., Salimi, V. A., Louis, V., & Johanes, T. (2020). Pengaruh Kepuasan Pelanggan, Kepercayaan Pelanggan Dan Saluran Distribusi Terhadap Keputusan Pembelian Baja Pada Pt Suminsuryamesindolestari. E-Jurnal Manajemen Universitas Udayana, 9(7), 2872. https://doi.org/10.24843/ejmunud.2020.v09.i07.p20

Sumaa, S., Soegoto, A. S., & Samadi, L. S. (2021). Pengaruh Kualitas Produk, Harga Dan Iklan Media Sosial Terhadap Minat Beli Di E-Commerce Shopee (Studi Pada Mahasiswa Fakultas Ekonomi Dan Bisnis Universitas Sam Ratulangi Manado) The Influence Of Product Quality, Price And Advertising Social Media On Buying Interest At Shopee E-Commerce (Study On Students Of The Faculty Of Economics And Business Sam Ratulangi University). In 304 Jurnal Emba 9(1).